Time spent in the UK learning about MCFT at the global Head Office. This will give you an opportunity to learn about the wider business environment as well as picking up key practical skills within the functional departments which are critical to a management role in the Gulf. As well as this and possibly most importantly of all, you will have the chance to absorb the culture at MCFT and the way that we work and where our expectations are. 

You will be responsible for generating sales within your given area – this may be an entire country or a specific area within one of our operating countries (though opportunities found for other areas are also very useful!) This role is a vital part of development as in a fast-growing business such as ours as new customer acquisition is critical to ensuring the growth of the business. Although this is a development role, a high level of performance is required and an exceptional level of performance will need to be demonstrated for you to be progressed. 

You will be required to fully immerse yourself in your given territory and be familiar with all of the potential opportunities for MCFT – this is a moving target as new brands enter the market all the time and all of this information needs to be systemised and kept up to date.

In the Gulf we do not have a set format for the solution that we offer to our clients (especially for larger customers) and as such you will develop key skills in the development of different commercial solutions that fit different requirements for end users, intermediaries or suppliers – working out how to meet customers budget requirements whilst maximising return for the company is a key commercial skill that you will need to develop.

One of the key differences of our customer base in the Gulf compared to that in the UK is the centralisation of our customers operations into a small number of points of contact. Whilst we may have large FM’s in the UK for whom we look after multiple sites, typically their operation is managed at a site level. Not so in the Gulf where we have customers with hundreds of sites being centrally managed by a small team with the customer (for example with Starbucks, McDonalds etc). 

As an Account Manager you will be responsible for managing the relationship with these larger clients. For example managing their work in progress and job prioritisation but also with some core commercial skills such as management of supply chain and stock requirements to avoid delays. This will need you to be thinking on your feet and constantly trying to find

You will be responsible for Sales, Account Management and Operations in your given region – most likely to be a major city within one of our operating countries (Abu Dhabi in UAE or Jeddah in KSA for example). this includes looking after the 3 major FM sites down there. In reality we could operate without this role but it is a key role for succession planning and to provide a good springboard into General management and allows us to keep a competent individual in a position that adds value and allows them to develop to potentially fill any vacating GM slot, this role is non-urgent and we can wait until the right person comes about. This person will need to be a high performer from the UK business, a young graduate who has shown excellence during their time with MCFT.

Group Financial Controller – Responsible for financial reporting, governance, compliance, administration and group cash management. Ideally qualified with experience in small businesses, Gulf experience will be extremely expensive. If we can take newly qualified in UK and look to develop into role. Ideally would have 6 months to a year in UK in advance of transfer.

Group Ops/OpsTechnical – Responsible for operational efficiency, change management, lean and business improvement, training and operational assessment of new and ongoing hires. This person is akin to a Lead Engineer in UK and will need to cover both hot and cold sides. Likely to be Ex-Engineer (at some point in career) with some management experience.

Group Sales and Marketing Director – Responsible for marketing, voice, message, sales team management, delivery to target and Groups Strategy. Again local experience not necessary but strategic experience will be. Ideally still young (sub 30), lively and hands on, who has shown strategic thinking which may not have been fully utilised in current role.

As General Manager you will assume full responsibility for the territory in which you are based. Full responsibility means everything from the financial performance of the business and the sales effort, through to health and safety, operational efficiency, cash collections and marketing. You will be an influential leader charged with growing and improving the company which you are heading – on which you will report to the Senior Management at the monthly management meeting. 

You will be expected to take an active role within the local market and have built up a significant network of connections to use for business growth and operational support – this includes key customers, suppliers and advocates.